Clients

Our Firm

Our Commitment to Clients

At Coleman Greig, empowering people means delivering on our commitment to deliver the highest standard in  legal services. No matter the how big or small we are committed to the provision of exceptional legal services to all of our clients. 

Across all our teams and staff, we know what our clients expect in terms of service and we work hard to ensure those needs are met. And importantly, we don’t rest on our achievements but regularly seek feedback from our clients to gauge how well we are meeting their expectations.

Our commitment to you is based on core principles:

Working with you to obtain realistic and practical solutions

Whether you are a business client, or an individual seeking legal help, we will take the time to understand your individual needs and what will work best for you.

Providing prompt service which meets your deadlines

We understand the time pressures our clients face and we work hard to ensure that we not only meet the deadlines with regard to your legal matter, but also any associated timeframes you may have.

Responding promptly to your calls and requests​

At Coleman Greig your calls and requests are given the respect and the attention they deserve and we will respond as soon as practically possible.

Making ourselves accessible to you – where and when you need us

Appointing a lawyer to act on your behalf, and then never being able to speak to them is frustrating. We know that. All of our lawyers are accessible and available to discuss your needs with you in person. 

Communicating in plain language

We understand that our clients want answers and recommendations in simple, easy to understand language that makes sense. That’s why our lawyers de-mystify, the legalese so that you are clear about what is happening in your matter and what is required of you.

Maintaining absolute integrity in all dealings

We will always treat you with respect and act honestly and ethically during your matter. We will provide you with realistic expectations, honest advice and practical recommendations at all times. 

Providing value for money​

When you appoint Coleman Greig you can be assured that you will receive the depth and breadth of expertise available in a city-based firm, with the cost and convenience of a local practice. Our aim is to add value wherever possible and ensure that you receive practical and commercially-based solutions.

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